All couriers are experiencing HEAVY delays worldwide. We are not able to issue refunds for delayed/late shipments. Please be patient with receiving your order. We do not have any additional tracking information, please consult the courier about any status updates. Current order processing time is 2-3 business days. All couriers have suspended shipping to the Ukraine and Russia due to current events. International orders may incur duties/import fees. The customer is responsible for paying these fees.